FAQ

Choose a property from our listings and send an enquiry through the form on the listing page, or call us on +381 11 4203 729 (landline) or +381 64 610 55 07 (mobile); you can also message us on WhatsApp +381 65 803 0466 or Viber +381 64 610 55 07. We arrange a viewing at a time that suits you and accompany you to the property. We always reply within the same working day.

On our sale listings the buyer pays no agency commission — this is clearly stated with the listing. For other services and transaction types we agree the terms in advance and transparently, before any obligation. Before signing, you will always know exactly which costs to expect.

As a buyer you need a valid ID, and, if buying with a loan, the documentation required by your bank. We check and prepare all property documents (the property certificate, proof of ownership and the rest) together with the seller. Before the purchase we verify that the property is legally in order, so you can buy without risk.

Contact us by phone or through the contact form and we will arrange a viewing of your property. After an assessment and agreement on terms, we prepare a quality listing with photos and a description and actively look for a buyer. Throughout the process — from advertising to the handover of the keys — we guide you expertly and discreetly.

You will need proof of ownership (a sale contract, inheritance ruling, deed of gift or similar), a current property certificate from the cadastre, and your ID. If the property was acquired during marriage or has several owners, the co-owners' consent will also be required. After reviewing your documents we will tell you exactly what else needs to be obtained.

For tenants we select properties to match your needs and budget and organise viewings; for owners we find reliable tenants and prepare the lease agreement. The terms and any fee for the rental service are agreed and stated clearly in advance. We confirm the exact terms before the agreement is signed.

The deposit is an amount the tenant leaves with the owner as security for possible damage or unpaid obligations, and it is returned at the end of the tenancy if everything is in order. The amount of the deposit and the conditions for its return are set out in the lease agreement. All matters regarding the deposit and the rent are agreed in advance, before move-in.

Earnest money is a sum the buyer pays at the preliminary contract as confirmation of a serious intention to buy. If the buyer withdraws, the earnest money is as a rule kept by the seller; if the seller withdraws, it is returned in double. The amount is agreed between buyer and seller and stated in the preliminary contract.

When buying a resale property a property-transfer tax applies; for new builds bought from a VAT-registered developer, VAT is paid instead. There are also the costs of notarising (solemnising) the contract before a public notary and of registration in the cadastre. First-time buyers may qualify for a tax exemption under the conditions set by law — we check the exact calculation and current rates with you for each individual case.

Yes, many buyers purchase with a mortgage loan. The bank requires a property valuation and proper documentation, so it is important that the property is legally clean — which we verify in advance. We are glad to guide you through the process and to cooperate with your bank while the documentation is being prepared.

We act as intermediary between buyer and seller (or owner and tenant) and guide you through every step: from choosing a property and viewings, through checking the documentation and legal status, to negotiations and preparing for signing before the notary. Our goal is a transaction that goes through safely, discreetly and without unpleasant surprises. Your interest and trust are at the centre of our work.

We are available by phone on +381 11 4203 729, +381 64 610 55 07 and +381 65 803 0466, by message on WhatsApp +381 65 803 0466 and Viber +381 64 610 55 07, by email at office@makinekretnine.com, and through the contact form on the site. We reply to every enquiry within the same working day. You are also welcome to visit our office at Dravska 1, Belgrade, by appointment.